He forgot how to use email. Once on the phone, after he finally figured out how to see my video call (he couldn’t figure out how to start his) I walked him through step by step on trying to just get rust desk - which is in the Ubuntu repository already - installed, and failed at that.
Not only to him, but to a lot of elderly people, software is essentially magic. They don’t even quite understand the concept of “installing”. It took me awhile of explaining, with pictures and such, that a Google search isn’t run by people bringing up the information you’re looking for.
That’s why I’ve already typed and printed detailed step by step instructions on just the installation process for the OS, so that he can follow that. He does a lot better with physical mediums, like paper, USB, and so on. He even managed to install an SSD (with my direct in person supervision) and kind of understand what that was.
But software? Magic essentially.
Also extremely useful to know, and a good idea. Universal blue is Fedora though right? How does that do on older desktops compared to Debian based systems?