Uber is horrible to its drivers, but as a former taxi user, I’ll say this system beats the terrible customer service by independent taxi drivers by far. Too much illegal shit was happening with yellow cab taxis in my city, which are non-existent with ride-sharing services. It’s unfortunate that someone has to bear the social cost of this service. From a consumer POV, I’d rather it be them.
Uber is horrible to its drivers, but as a former taxi user, I’ll say this system beats the terrible customer service by independent taxi drivers by far. Too much illegal shit was happening with yellow cab taxis in my city, which are non-existent with ride-sharing services. It’s unfortunate that someone has to bear the social cost of this service. From a consumer POV, I’d rather it be them.